I havent posted in a while because my post count has been sitting at 999. I can be a sentimental guy and I wanted to wait till I had something worthy of post #1000 to say something.
So for whatever its worth, here it goes.
My good friend Big Poppa E has this poem called Passersby. Its one of my favorites. He’s written a lot of my favorite poems, come to think of it. Chances are, he’s written some of yours too (like this one with over 500,000 notes)
Anywho, yea. He wrote this poem called Passersby about how everyone we meet is a whole other human with their own stories. And we think about how we have this huge social web of coworkers and friends and fellow students and family. And we have all these huge interactions and stories and drama and adventures and everything.
And every single person we come across is the same way. Like, the lady you bump pass in Target to get to the office supplies? She has a whole life, just as complex as yours. Which is really fucking wild when you stop to think about it.
I tried to write a companion poem about one person in particular. (Did you know I did spoken word? I did. I kinda wish I still did. Sometimes.)
I tell you all this because its a concept thats obviously important to me. Its the reason I started this blog. People tend to forget that service workers are people just like them. I wanted to give those workers a place to come together and laugh and vent and mock and generally help each through the hellacious bullshit that is the service industry.
But I want to take this moment to remind all of you that the customers are also people. Every person that comes through your store has a web of stories and a life as intricate and involved as yours.
There’s often a reason theyre being short with you. There’s often a reason they don’t know shit about coffee, or think they know shit and really dont.
All that fuckery gets annoying and sure… some customers are just raging, entitled douche canoes. Fuck them. But most of the people we see as rude are really just distracted, exhausted, worn down, or otherwise not on top of their game.
It would do us well to remember that. Everyone has a story. Just as important as yours. So take no shit but remember to also do no harm.
After all, its just coffee.